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Getting started

How do I create an account?

Download the app on iPhone or open graduo.app/app in your browser. Choose your language, enter your age (13 minimum), your first name and your level, then sign in with Apple, Google or a link sent by email. No password to remember.

Which devices does Graduo work on?

iPhone (App Store) and the web, from an up-to-date browser. The Android app is coming soon to Google Play; until then, the web version works on an Android phone.

Can I use the same account on iPhone and on a computer?

Yes. Sign in with the same method (Apple, Google or email) and you'll find your study paths.

How do I change the language?

In the app settings, under Language. Grabo then answers in that language.

Is there a dark mode?

Yes. In settings, choose Light or Dark.

Study paths

How do I create a study path?

In the Create tab, import your notes: up to 10 photos, a PDF, pasted text or a YouTube video. Then set your level, the depth, what you already know, your exam date and your time per day. For a long document, you pick the chapters.

Why are some steps locked?

Steps unlock in order: finish the previous one to open the next.

Where are a chapter's study sheet, flashcards and podcast?

In the chapter's resources: study sheet, cards, mind map and podcast (with Pro).

How many study paths can I create?

One a month on the free plan, as many as you like with Pro.

Lab

What is the Lab for?

You ask a question, Grabo answers clearly then explains with an example. Then, in one tap, he can quiz you, make flashcards, a summary, a mind map, mini-games or a study plan.

Can I send a photo, a PDF or a video?

Yes: a photo or image of your notes, a PDF, a YouTube link, or your voice with dictation.

An answer is wrong or shocking. What do I do?

Report it with the Lab's report button: it's sent to us. AI can make mistakes, so always check against your notes.

How many messages a day?

20 a day on the free plan (10 per conversation), 60 a day with Pro.

Homework

How do I add a problem?

In the Homework tab, add your problem as a photo, from your gallery, as a PDF or as text.

Flash or Coach: which one?

Coach, the default, guides you step by step with questions. Flash gets straight to the point in short steps. Either way, Grabo doesn't hand you the final answer.

Why won't Grabo give me the answer?

Because finding it yourself is what gets you through the test. If you're stuck, each hint is more precise than the last, and the correction appears once you've finished.

Which tools can I use during a problem?

A calculator, a drawing area and the microphone to explain your reasoning out loud. At the end, you can practise on a similar problem.

How much homework on the free plan?

2 sessions a day and 5 a week. Pro removes the limit.

Revising

How do flashcards work?

Try to answer in your head, tap « Show the answer », then sort the card: « I know this » or « To review ». You can also swipe it right or left. At the end, you only go over the cards to review.

Which mini-games are there?

Multiple choice, true or false, match pairs, fill in and order, plus the mock exam. Start them from a study path step or with « Mini-games » in the Lab.

How long is a mock exam?

From the Lab, about 2 minutes per question, between 10 and 60 minutes. In a study plan, the time adapts to the questions. At zero, your paper is handed in automatically and marked by the AI.

How do I make a study plan for an exam?

In the Lab, tap « Revision »: choose the subject, topics, date, your goal and your pace. Grabo spreads reviews, flashcards, quizzes and a mock exam up to the big day.

How many activities on the free plan?

5 a day in total across quizzes, flashcards, mini-games, mind maps and mock exams (study path step games included). Pro removes the limit.

Pro subscription

What does Pro include?

Unlimited study paths with podcast, unlimited mini-games, flashcards and mind maps, unlimited study sheets and summaries, unlimited homework, and 60 messages a day with Grabo.

Is there a free trial?

Yes, on iPhone: a 3-day free trial on your first subscription through the App Store. To avoid being charged, cancel at least 24 hours before the trial ends.

How do I cancel?

From the subscription settings of the platform you subscribed on (the App Store on iPhone). Pro stays active until the end of the paid period.

How do I get Pro back on a new phone?

Sign in with your account, then use « Restore purchases » on the subscription screen.

Where can I use a promo code?

Graduo promo codes are used in the web app. They can't be entered in the iPhone app.

Account and data

How do I delete my account?

Profile, then Settings, then « Delete my account ». Deletion starts as soon as you confirm. Your subscription is cancelled separately, on the platform where you took it. You can also write to privacy@graduo.app.

How do I get my data?

In settings, « Export my data » gives you a file with your information.

I'm under 13.

Graduo is for students aged 13 and over. For any question, a parent can write to support@graduo.app.

Is my data sold?

No, never, and there are no ads in Graduo. It's all explained on the Safety page.

Having trouble?

Generation isn't working.

Check your connection and try again in a moment. If it keeps happening, write to support@graduo.app with what you were doing and a screenshot.

Grabo answers in another language.

Grabo answers in the app's language. Check the Language section in settings.

How do I contact support?

Write to support@graduo.app. Include your account email, your device and what happened.

Didn't find it?

Write to us: a real person will answer.

Contact support